Grainful makes every effort to ship all orders within 24 hours, however, delivery times may vary based on mail volume and destination. Please verify that your shipping address is current and correct; we are not responsible for packages that are lost or late due to address inaccuracies.
We ship Monday-Friday excluding holidays. We do not ship or deliver on weekends. Holidays, even if on a weekday, are not considered a business day and will not count in shipping times.
Orders placed before 3 pm EST are eligible to ship the next business day. For an additional charge, you may choose to expedite a package to guarantee it ships the same day ordered (Order must be placed by 2 pm in order to ship the same day).
APO/FPO– There is no additional fee for APO or FPO addresses, however, shipping times are not guaranteed and are limited to USPS Priority.
PO BOXES/ RURAL ADDRESSES – Orders may be shipped via either USPS or FedEx at our discretion. Please indicate in the Comments section if the address you provided will not be valid with one of these carriers and provide an alternate address if applicable.
SHIPPING REFUNDS - Shipping costs will be refunded only if the shipper or the carrier is at fault for the delay. Shipping costs will not be refunded when the delay is due to weather or an address exception.
Free Shipping- Promotions for free shipping will become available at different times. All free shipping offers will be for USPS Priority only.